Privacy Policy
Last updated: January 9, 2025
Introduction
Welcome to Town Bins ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website townbins.com (the "Site").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide to us when you:
- Request a quote from a dumpster rental company
- Contact us with questions or feedback
- Subscribe to our newsletter or mailing list
- Submit a business listing claim
This information may include:
- Name
- Email address
- Phone number
- Zip code or city
- Project details (for quote requests)
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Geographic location (city/state level)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that are sent to your browser and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
- Preference Cookies: Remember your preferences and settings
How We Use Your Information
We use the information we collect to:
- Connect you with dumpster rental companies for quote requests
- Improve and optimize our Site
- Send you newsletters and marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Analyze usage patterns and trends
- Prevent fraud and enhance security
- Comply with legal obligations
How We Share Your Information
With Dumpster Rental Companies
When you request a quote through our Site, we share your contact information and project details with the relevant dumpster rental companies so they can provide you with a quote.
With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Website hosting and maintenance
- Data analysis and analytics (Google Analytics)
- Email delivery services
- Customer support tools
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications at any time
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us at support@townbins.com.
Third-Party Links
Our Site may contain links to third-party websites, including the websites of dumpster rental companies listed in our directory. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
Security
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@townbins.com
- Website: townbins.com
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us at support@townbins.com.
Questions or Concerns?
If you have any questions about how we handle your personal information, please don't hesitate to contact us at support@townbins.com. We're here to help!